Frequently Asked Questions (FAQs)

How do I pay?

We accept Visa and MasterCard, check, or cash.

Are you licensed, bonded, and insured?

Yes, we are licensed, bonded and insured. Our insurance includes general liability and worker’s compensation policies. Our WA license # SMILEP*896CW

Who supplies the paint and material?

Typically, we include the paint and materials in the estimate. Most of the time we use Sherwin Williams line of products and have options ranging in quality. However, if you have prefer a different supplier, we are happy to meet that request.

What happens if I find a color that is not Sherwin Williams?

We can do a color match into the product that works best for your project. All we will need is a small color sample.

I am comparing bids and notice that there's a wide range in cost. Why is that?

The cost of the job is determined by the attention to detail, level of thoroughness, and the quality of the materials used. It costs more to properly prepare a surface for painting than to give it a “quick coat”. We would be happy to review our estimate in detail for comparison against other bids.

Do you protect our furniture and belongings and clean up when you're finished?

Yes. We mask using a combination of paper, plastic, and tape. We will cover your floors, furniture, and other belongings to ensure they are protected. When the job is completed, we will clean up our materials and take our garbage with us to return your house to the condition that we found it.

Do you handle sheetrock cracks?

Yes. We will take care of minor sheetrock settling cracks, fill nail holes, and can help with other minor sheetrock repairs.

How do I chose colors?

There are a lot of options in choosing colors and often times it can feel overwhelming. We can help with that. We will meet at the store or sit down on site to find the right direction. Once we have narrowed it down, we can provide a paintable sample of the colors you’d like to compare.

What do I have to do to prepare for the painters?

We ask our customers to move the smaller items and pictures away from the walls and any furniture towards the center of the room. We will cover and protect your belongings and remove switch plates.

Don't See Your Answer? Just send a message to your nearest Smile-A-Mile Office.

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